职务名称: 销售专员 Job title： Key account executive 主要目标： 为了提高和保持指定客户的客户满意度，销量和利润水平。 Overall objective: To increase and maintain customer satisfaction, sales volume, and margin levels with designated customers. 主要职责： General responsibilities： Sales 销售 • Receiving and acknowledging sales orders. • 接单并回传订单确认函 • Quoting new product for existing customers with the support of the Manager. • 协助经理就现有客户的新产品询价进行报价 • Day to day communications with customers regarding order expedition. • 就订单最新情况，与客户进行沟通 • Arranging deliveries and ensuring on time dispatch and arrival. • 安排出货，并确保货物准时发送和到达 • Working with the accounts department to ensure maximum tax rebate efficiency. • 与财务部门合作确保最大的退税率 • Managing and following up all satisfaction reports and surveys for your customers. • 管理和跟踪现有客户的满意度调查报告 • Help increase sales volume and margin as best you can without influencing the customer perception of the company. • 在不影响客户对公司认同感的前提下，尽可能的协助提高销量和利润 Logistics 物流 • Ensuring stock levels for your customers are to requirements • 确保库存水平满足客户的需求 • Arranging product import and export when required • 安排产品进出口 • Arranging collection for defect/returned product when necessary • 必要时安排取回次品和拒收产品 Other 其他 • Occasional interpreting and simple translation • 偶尔的口译和简单翻译 • Occasional administration duties as required • 在有需要时，偶尔的行政工作 • Any other tasks as deemed necessary by the management • 管理层交待的其他工作 - 能熟练使用office软件 - 有紧固件销售经验者优先 - 能做简单英文交流，能收发英文邮件