Job Summary:
Vx BU is building the nursing program to bring Mom better journey experience. This role will be responsible for leading this innovative solution come to life and contribute to understand Moms’ needs and explore new ways for enabling Mom to access to the healthy information and service smoothly to improve patient journey experience.
Responsibilities:
Ensure effective X-functional collaboration and alignment on nursing program design and implementation.
Establish compliance working model for the nursing program based on the compliance requirements
Ensure the project manual, training materials, execution FAQs, onboarding are well-prepared and drive the project roll-out
Organize internal communication to identify key findings and get alignment to further improve the nursing program’s impact
Coordinating with internal/external stakeholders to develop and implement appropriate programs (such as patient education programs...) based on Moms’ needs to improve patient journey experience
Continuously explore eco-system partner collaborations to meet the regional healthcare priorities, especially on innovative payment and obstetrics hospital integrated with nursing program
Design and implement virtual assistant to allow hybrid nursing model to put in the place to ensure more patients access to the service in a compliant manner
Create the overall project tracking mechanism within compliance requirements to ensure the project deliver the right outcome
Qualifications and requirements:
Bachelor’s degree required. Background in pharmaceutical, healthcare industry is preferred
5-8 years commercial experience in healthcare industry, better in patient advocacy/ engagement and stakeholder relationship management (e.g., Mom, mo,m groups, provider organizations), innovation or project operation division
Experience and proven success in developing, managing, and executing the program independently
Experience in leading teams and influence the x-functional team to deliver the project outcome
Excellent communication skills and solid analytics experience including capabilities for uncovering deep patient insights and acting upon patient needs.
Quick learning skills